first time buying from here, this was my test run! im a scene kid who tries to buy from small buisnesses instead of fast fashion or places who take advantage of their employees, etc, and this was great! I would give it a 4, because one of the lipsticks came a teeny damaged (not even a big deal) but when i shake it, it makes a noise and seems lose. It was also a buy one get one free, so I'm not complaining a whole bunch, its not a huge deal—ill js be careful—, these r super silky and awesome! Shipping time was as recommended, and love the card u gave!!! <333